From 141f1c49cf451fedaf8606fe38ee8fa2b98d323b Mon Sep 17 00:00:00 2001
From: "vishalsingh.qlo325" <vishalsingh.qlo325@webkul.in>
Date: Wed, 21 May 2025 16:16:53 +0530
Subject: [PATCH] Added tootip for the KPIs and updated titles

---
 controllers/admin/AdminCustomerThreadsController.php | 11 ++++++++++-
 controllers/admin/AdminStatsController.php           |  1 -
 2 files changed, 10 insertions(+), 2 deletions(-)

diff --git a/controllers/admin/AdminCustomerThreadsController.php b/controllers/admin/AdminCustomerThreadsController.php
index 9a0b9f397..fed00a41c 100644
--- a/controllers/admin/AdminCustomerThreadsController.php
+++ b/controllers/admin/AdminCustomerThreadsController.php
@@ -729,11 +729,13 @@ class AdminCustomerThreadsControllerCore extends AdminController
         $all = CustomerThread::getTotalCustomerThreads();
         $pending = (int)AdminStatsController::getPendingMessages();
         $open = CustomerThread::getTotalCustomerThreads('status='.CustomerThread::QLO_CUSTOMER_THREAD_STATUS_OPEN);
+
         $helper = new HelperKpi();
         $helper->id = 'box-messages';
         $helper->icon = 'icon-envelope';
         $helper->color = 'color1';
         $helper->title = $this->l('Total threads');
+        $helper->tooltip = $this->l('Total number of threads.');
         $helper->value = $all;
         $this->kpis[] = $helper;
 
@@ -743,6 +745,7 @@ class AdminCustomerThreadsControllerCore extends AdminController
         $helper->color = 'color2';
         $helper->title = $this->l('Threads pending', null, null, false);
         $helper->value = $pending + $open;
+        $helper->tooltip = $this->l('Total number of threads having "open", "pending 1" and "pending 2" statuses.');
         $this->kpis[] = $helper;
 
         $helper = new HelperKpi();
@@ -750,6 +753,7 @@ class AdminCustomerThreadsControllerCore extends AdminController
         $helper->icon = 'icon-time';
         $helper->color = 'color3';
         $helper->title = $this->l('Average Response Time', null, null, false);
+        $helper->tooltip = $this->l('The average response time.');
         $helper->subtitle = $this->l('30 days', null, null, false);
         $helper->source = $this->context->link->getAdminLink('AdminStats').'&ajax=1&action=getKpi&kpi=avg_msg_response_time';
         $this->kpis[] = $helper;
@@ -758,8 +762,9 @@ class AdminCustomerThreadsControllerCore extends AdminController
         $helper->id = 'box-messages-per-thread';
         $helper->icon = 'icon-copy';
         $helper->color = 'color4';
-        $helper->title = $this->l('Messages per Thread', null, null, false);
+        $helper->title = $this->l('Average Messages per Thread', null, null, false);
         $helper->subtitle = $this->l('30 day', null, null, false);
+        $helper->tooltip = $this->l('The average number of messages in each thread.');
         $helper->source = $this->context->link->getAdminLink('AdminStats').'&ajax=1&action=getKpi&kpi=messages_per_thread';
         $this->kpis[] = $helper;
 
@@ -768,6 +773,7 @@ class AdminCustomerThreadsControllerCore extends AdminController
         $helper->icon = 'icon-envelope';
         $helper->color = 'color1';
         $helper->title = $this->l('Customer messages', null, null, false);
+        $helper->tooltip = $this->l('Total number of messages sent by customers.');
         $helper->value = (int) CustomerMessage::getTotalCustomerMessages('cm.`id_employee` = 0');
         $this->kpis[] = $helper;
 
@@ -776,6 +782,7 @@ class AdminCustomerThreadsControllerCore extends AdminController
         $helper->icon = 'icon-envelope';
         $helper->color = 'color4';
         $helper->title = $this->l('Employee messages', null, null, false);
+        $helper->tooltip = $this->l('Total number of messages sent by employees.');
         $helper->value = (int) CustomerMessage::getTotalCustomerMessages('cm.`id_employee` != 0');
         $this->kpis[] = $helper;
 
@@ -785,6 +792,7 @@ class AdminCustomerThreadsControllerCore extends AdminController
         $helper->icon = 'icon-envelope';
         $helper->color = 'color2';
         $helper->title = $this->l('Unread threads', null, null, false);
+        $helper->tooltip = $this->l('Total number of messages having open status.');
         $helper->value = (int) $open;
         $this->kpis[] = $helper;
 
@@ -794,6 +802,7 @@ class AdminCustomerThreadsControllerCore extends AdminController
         $helper->color = 'color1';
         $helper->title = $this->l('Closed threads', null, null, false);
         $helper->value = (int) ($all - ($open + $pending));
+        $helper->tooltip = $this->l('Total number of messages having closed status.');
         $this->kpis[] = $helper;
 
         return parent::renderKpis();
diff --git a/controllers/admin/AdminStatsController.php b/controllers/admin/AdminStatsController.php
index 5864228a7..0c0b5d5b0 100644
--- a/controllers/admin/AdminStatsController.php
+++ b/controllers/admin/AdminStatsController.php
@@ -479,7 +479,6 @@ class AdminStatsControllerCore extends AdminStatsTabController
 		LEFT JOIN `'._DB_PREFIX_.'customer_message` cm ON (ct.id_customer_thread = cm.id_customer_thread)
 		WHERE ct.`date_add` BETWEEN "'.pSQL($date_from).' 00:00:00" AND "'.pSQL($date_to).' 23:59:59"
 		'.Shop::addSqlRestriction().$accessWhere.'
-		AND status = '.CustomerThread::QLO_CUSTOMER_THREAD_STATUS_CLOSED.'
 		GROUP BY ct.id_customer_thread');
         $threads = $messages = 0;
         foreach ($result as $row) {